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Order Status Help
If any of your questions are not answered below, please contact us by clicking here or call us at 1-800-950-6020.

Has my order shipped?


Checking the status of your order has never been easier. Simply click here. You will be automatically taken to a page with every order you have ever placed online with us.

How do I track my order?


To track your order simply click here. You will be automatically taken to a page with every order you have ever placed online with us. There you can find the tracking number for any order you have placed that has shipped.

When will my backorder arrive?


It's hard to tell exactly when a backorder will arrive because it depends on many factors. In most cases backordered items have already been ordered by St. Louis Medical Supply before you place your order. As soon as your backorder arrives and is shipped, you will receive an email from our warehouse. If you have more questions about your backorder, feel free to email customer service by clicking here. Or call 1-800-950-6020

My order never arrived.


If you are having trouble with an order don't hesitate to contact us by clicking here, or call us at 1-800-950-6020.

An item is missing from my shipment.


If you are having trouble with an order don't hesitate to contact us by clicking here, or call us at 1-800-950-6020.
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