STL Medical Supply Customer Support

For over 35 years, we've provided superior, personal service to our customers.

Contact Us

Call: 1-800-950-6020
Customer service is available Monday - Friday from 9am - 5:30pm CST.

10 Sunnen Drive, Suite 100
Maplewood, MO 63143

Frequently asked Questions

Read our FAQ Page for answers to common questions about orders, account management, shipping, insurance, and more.


Shipping and Returns

Insurance Information

We can accept Medicare, BCBS*, and Healthlink. Below is everything you need for us to submit your order to insurance.

BCBS Outside of Missouri - You will pay for your order up-front and we will bill BCBS for your reimbursement.

Store Information

Learn more about STL Medical Supply, our products, and our policies.

Free Guides and Tools

Free resources to help you choose better products, correct sizes, and improve your quality of life.

Shop Now - Choose a Category

© 1978-2018 St. Louis Medical Supply, Inc. All rights reserved.

10% Off any $100+ Order

Use Coupon Code NEWSITE in your basket or during checkout to get an instant 10% off any order of $100 or more. This offer is good through 5/31/16. Coupon codes cannot be combined with insurance or applied retroactively to an order previously placed.

STL Medical Supply is Moving!

(January 16, 2018) - To serve you better, we're moving to a brand new location in the St. Louis area.

As of Monday, January 22nd, our offices will be located at this address:

10 Sunnen Drive, Suite 100
Maplewood, MO 63143

Shipping Notice

We want to ensure that we get your order accurately and as soon as possible.

Our offices are closed on Friday, January 19th.

All Orders Placed on Friday, January 19th will be shipped on will be shipped promptly on Monday, January 22nd.

Thank you for your patience, and we look forward to serving you.