STL Medical Supply Policies and Procedures

Welcome to STL Medical Supply! Whether you're a returning customer or new to our company we appreciate your business.

Below are all policies and procedures STL Medical Supply follows to ensure the highest level of customer satisfaction.


Click a link below to view:

In addition to products, we also provide a very knowledgeable customer service staff. We offer insurance billing for Medicare, Anthem Blue Cross/Blue Shield, and Healthlink.


Thank you for trusting in STL Medical Supply!

For your reference, our mailing address and hours are:

STL Medical Supply
1664 Larkin Williams Rd.
Fenton, MO 63026-2411

We're open Monday - Friday from 9am until 5:30pm.

Find more detailed information about our location on our Contact Page.

STL Medical Supply is proud to provide you with medical supplies:


© 1978-2017 St. Louis Medical Supply, Inc. All rights reserved.

10% Off any $100+ Order

Use Coupon Code NEWSITE in your basket or during checkout to get an instant 10% off any order of $100 or more. This offer is good through 5/31/16. Coupon codes cannot be combined with insurance or applied retroactively to an order previously placed.

Local Flooding & New Years Shipping Information

December 30th, 2015

Our offices are currently closed due to flooding in the St. Louis, MO area. Thankfully, our offices are not directly flooded, however, all immediate areas are flooded and as a result, all roads are closed and making it difficult for our staff as well as UPS to effectively get your orders out to you.

We have a limited staff available for emergency situations, including processing emergency orders from an alternate warehouse. If you have an emergency, please email us at emergency@stlmedical.com. Your message will be routed to our staff who will do their very best to accommodate your situation.

Also, please note all orders previously scheduled to ship 12/30 or 12/31 have been addressed.

We fully anticipate the flooding will be resolved by Monday, January 4th, and orders as well as support will be back to the normal routine.

Thank you for your patience. We wish you a Happy New Year!

Sincerely,
The STL Medical Supply Staff
customercare@stlmedical.com
800-950-6020