The Kind of Information We Collect
We collect two types of data: "personal information" and "non-personal information" (such as demographics). All of this information is used to fulfill your order or to improve STLMedical.com:
We never not trade, sell, or rent your personal information.
The only exception is a legal issue like a court order or subpoena where we must cooperate with law enforcement. Sometimes we may however provide non-personal data we collect (like Web statisitics) with a third party.
You can remove your personal information at any time.
We will retain information about past purchased products; it also may be present in data backups for a period of time before it is entirely removed. If you have insurance, we may be legally required to retain your information for a period of time. Please contact us for more details about your individual account.
Sometimes we send e-mail promotions & specials.
You may opt-out of these emails until you open an account and choose to receive them again. Either select "Unsubscribe" in the mailing to remove yourself from the list or contact us so we can remove you.
All information submitted to us is protected on a secure server.
Any page on STLMedical.com that asks you for your personal information is secured with state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process.
Most browsers will show a lock icon either at the bottom of the status bar or in the address bar on secure pages. Look for this icon on any web page that asks for your name, address, or a credit card number.
A "cookie" is a small file stored on your computer. Cookies help us maintain a more secure site and provide a better experience for you, for instance, by saving your shopping cart in case you leave, displaying your first name when you sign in, and providing a randomly assigned ID number. Your browser needs to be able to accept cookies to use our Website.
Our Site is for Customers at least 18 Years Old
We do not knowingly keep any Personally Identifiable information about minors. If we may have this information submitted to us by mistake, contact us with the details and we'll remove it for you.
Other Sites have their own Privacy Policies
Use Coupon Code NEWSITE in your basket or during checkout to get an instant 10% off any order of $100 or more. This offer is good through 5/31/16. Coupon codes cannot be combined with insurance or applied retroactively to an order previously placed.
December 30th, 2015
Our offices are currently closed due to flooding in the St. Louis, MO area. Thankfully, our offices are not directly flooded, however, all immediate areas are flooded and as a result, all roads are closed and making it difficult for our staff as well as UPS to effectively get your orders out to you.
We have a limited staff available for emergency situations, including processing emergency orders from an alternate warehouse. If you have an emergency, please email us at firstname.lastname@example.org. Your message will be routed to our staff who will do their very best to accommodate your situation.
Also, please note all orders previously scheduled to ship 12/30 or 12/31 have been addressed.
We fully anticipate the flooding will be resolved by Monday, January 4th, and orders as well as support will be back to the normal routine.
Thank you for your patience. We wish you a Happy New Year!
The STL Medical Supply Staff