Discover Four Great Reasons Why the Internet Flocks to Us For Home Medical Supply Delivery
- Low Prices
- Volume Discounts on Select Items
- Monthly Coupons
- Free Shipping over $50
- In Business Since 1978
- BBB Accredited
- Discreet Deliveries
- Same or Next Day Shipping on Most In-Stock Orders
- Norton Secured
- Over 6,000 Brand Name Products
- 24/7 Order Tracking & History
- Easy Reordering
- No Account Required
- Medicare, BCBS & Healthlink Accepted
- Live Support, M-F, 9a-5:30p CST
- On-Staff Insurance Specialists
- On-Staff Nurses
- Product Reviews
- Online Product Catalogs
Since 1978, STL Medical Supply has been dedicated to serving customers, caretakers and physicians with a unique combination of low cost and exceptional customer service.
Our customers depend on us for their necessary medical supplies, and we depend on them for business. We regularly revisit our inventory to be sure we are offering the most fair prices possible for your medical supplies. To add more value and cost savings, we also have volume discounts on select items, regular online coupons, and free shipping for orders over $50. We believe in consistently saving you money while providing a high level of service.
Fast & Free Shipping
We understand the concerns of not having your medical supplies when you need them. We will ship all in-stock items the same day when ordered before 3pm, Monday - Friday. Plus, all orders on STLMedical.com over $50 get free UPS Ground shipping, delivered to your door. Our location in St. Louis, MO allows us to ship stocked items from our warehouse anywhere in the U.S. quickly and efficiently.
Secure & Easy Online Ordering
Enjoy secure, encrypted hack-proof transactions from a PCI-Compliant and Better Business Bureau compliant business. Our straightforward online ordering process makes it easy to order, track, and receive your delivery. For retail transactions, we accept Discover, Visa, MasterCard. We're also accredited by The Compliance Team, Inc. for Medicare transactions and we take assignment on insurance from Healthlink and BlueCross BlueShield. Getting your supplies couldn't be easier or more convenient, regardless of your situation.
Local, Trained Customer Service that Cares
When you speak, we listen. For over 30 years STL Medical Supply has provided a superior, personal level of service for our customers in our retail store and online. Whether you stop in our store, call us, our chat with us through our website, you will be speaking with our helpful and hard working specialized support and service representatives or one of our on-site nurses.
We're Here to Help. Reach Out To Us
Have questions about products, our service, or an order?
Our business hours are Monday - Friday, 9 a.m. to 5:30 p.m CST. During these hours, you can reach us by phone, e-mail or live chat:
Live Chat: When we're available, you'll see a "Live Chat" button at the bottom right-hand corner of the screen.
Website: You can submit an inquiry through our contact page.
Walk Right In - Visit Us At Our Store
Our store is open Monday-Friday from 9 a.m. - 5:30 p.m. Our service staff are happy to help you find the products you need.
STL Medical Supply is located in Fenton, MO, just West the intersation of Highway 270 and Highway 44.
From Highway 270:
- Travel I-270 onto I-44 W (Exit 5B)
- Exit I-44 W at N. Highway Dr. (Exit 274A)
- Take a left turn on Bowles.
- Take the first left onto S Highway Dr.
- Turn right on Larkin Williams Dr.
- After the stop sign intersection, look for our store on the left.
We accept Healthlink, Medicare and Blue Cross Blue Shield* orders through our Website, over the phone and in our retail store.
Submitting Your Order to Insurance
We accept Healthlink, Medicare and Blue Cross Blue Shield* orders through our Website, over the phone at in our retail store.
New Customers can buy their eligible products right away and our 3-Step Process to get started submitting claims is fast and easy.
Our Insurance and Medicare page has everything you will need to get started.
If you have questions about eligibility or the claim submission process, give us a call at 1-800-950-6050 and we're happy to assist you.
*Due to insurance contractual changes, we can only ship BCBS orders to a Missouri address. We are sorry for any inconvenience. If you have questions, please contact us at 1-800-950-6020.
Our professional service team swiftly packs your products and ships your order. From our shelves to your door, every step of the process is tracked and available to you 24/7.
- We ship products via UPS. We offer standard Ground shipping and three expedited options: 3 Day Select, 2nd Day Air & Next Day Air Saver.
- Need to know when you'll receive your order? See our shipping timeline.
- In-stock products usually ship from our warehouse the same business day when ordered by 3pm.
- All other in-stock products ship the next business day.
- All orders over $50 get free UPS Ground shipping.
- Order status can be tracked online at any time here.
- If you have an online account, you have access to your full past order history, printable invoices and easy reordering.
- We'll send e-mail status updates for every step: Order confirmation, processing, shipped and delivered.
Returns & Exchanges Summary
- Eligible returns can be sent within 30 days after contacting us and receiving a Return Authorization Number.
- Many products we provide are personal care items with hygenic and safety factors; as such, some items are not eligible for return.
- Eligibilty is determined based on the product, its use, and date of purchase. To know if your product can be returned, please contact us.
- Orders submitted to insurance cannot be returned, even within the 30 day period. Once submitted to insurance, we cannot stop or reverse the claims process.
We want to help you to make the most of your business with us.
Here are some great ways to maximize your cost savings that we think you should know about:
Free Shipping over $50
With a low $50 minimum, we make it possible for even small orders to addresses in the contiguous 48 U.S. states to enjoy the benefits of free UPS Ground Shipping. (See our full free shipping policy)
Many of our most popular products are frequently purchased in large quantities. Those who like to "stock up" get as much as 10% extra off for each item ordered. To know if your product is eligible for volume discounts, view its product page and look under the "Buy More and Save" table.
Each month, our free e-mail newsletter is sent to all subscribers. This newsletter often includes promotional coupons valid for all non-insurance orders. Our newsletter is sent in the second half of the month and the coupons are valid from the time they are received through the last day of that current month.
Shop By Category
- Bath Aids & Safety
- Bed Care & Accessories
- Braces & Supports
- Breast Pump Equipment
- Compression Stockings
- Daily Living Aids
- Diabetes Care
- First Aid, Wound & Patient Care
- Impotence Aids
- Mobility Aids & Equipment
- Occupational & Physical Therapy
- Ostomy Supplies
- Skin Care
- Urological / Catheters
- "Quality customer service, and selection."
- "Best customer service I have experienced in a long, long time. Thanks again and I will order all my supplies from you folks."
- "Friendly service, rapid delivery."
- "You all are the GREATEST! For the last several months I have ordered my ostomy supplies from STLM & I usually receive the order within 2 days of placing it."
- "My husband and I have been SO pleased with all of our dealings with your company, that I recommended St. Louis to them [doctors] for future referrals for supplies for their patients."
- "Great prices and easy website to use."
- "I cannot thank you and commend your team enough. It seems no one cares anymore & everyone has an excuse for bad service but NOT ST. LOUIS MEDICAL!"
- "Great website, great prices, great customer service team!"
- "Your customer support on phone was exceptional. Major reason for shopping."
- "Keep up the good work & pricing... Excellent company."
- What Is Ostomy?
- Ostomy Buyer's Guide
- Ostomy Food Journal (PDF)
- Hollister Catalog
- Coloplast Catalog
- Convatec Catalog
- Attends Sizing Guide (JPG)
- 1st Quality Brief Sizing (JPG)
- 1st Quality Underwear Sizing (JPG)
- TENA Men's Sizing (JPG)
- TENA Women's Sizing (JPG)