Why the Internet Flocks to Us For Home Medical Supplies:

Low Prices

Low Prices

We regularly revisit our inventory to be sure we're offering the most fair prices possible.

Volume Discounts

Volume Discounts

Save with quantity discounts on select items like catheters and ostomy supplies.

Monthly Coupons

Monthly Coupons

Sign up for our newsletter and receive monthly coupons valid for all non-insurance orders.

Free Shipping over $50

Free Shipping over $50

Orders over $50 receive free ground shipping within the contiguous 48 states.

Fast, Discreet Shipping

Fast, Discreet Shipping

In-stock items will ship the same day when ordered before 3pm CST, Monday - Friday.

Safe and Secure Shipping

Safe, Secure Shopping

Secure transactions from a PCI-Compliant website and BBB compliant business..

Over 12,000 Products

Over 13,000 Products

Can't find the product you need? Let us know and we'll see if we can get it for you.

24/7 Order Tracking

24/7 Order Tracking

Track your order at every step from purchase to delivery and access order history at any time.

Get Help Your Way

Get Help Your Way

For over 30 years, STL Medical Supply has provided a superior, personal level of service.

Insurance Ordering

Insurance Ordering

We are accredited for Medicare and we take assignment on Healthlink and BCBS.

Product Reviews and Resources

Reviews & Resources

Make informed choices with hundreds of customer product reviews, sizing guides, and more.

Visit Our Store

Visit Our Store, too.

We're ready to assist you from Monday - Friday, 9a - 5:30pm CST by phone, email or our retail store.

What our Customers Say

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Learn More About:

We're Here to Help. Reach Out To Us

Our business hours are Monday - Friday, 9 a.m. to 5:30 p.m CST. During these hours, you can reach us by phone, e-mail, or at our retail store:

Email us at customercare@stlmedical.com.
You may also place a ticket below.

Call us at 1-800-950-6020
Customer service is available Monday - Friday from 9am - 5:30pm CST.

1664 Larkin Williams Rd.
Fenton, MO 63026

We accept Healthlink, Medicare and Blue Cross Blue Shield* orders through our website, over the phone, and in our retail store.

New customers can buy insurance eligible products right away. Our 3-Step Process to get started submitting claims is fast and easy.

Our Insurance and Medicare page has everything you will need to get started.

If you have questions about eligibility or the claim submission process, give us a call at 1-800-950-6050 and we're happy to assist you.

* BCBS Outside of Missouri - You will pay for your order up-front and we will bill BCBS for your reimbursement.



Our professional service team swiftly packs your products and ships your order. From our shelves to your door, every step of the process is tracked and available to you 24/7:

  • We ship products via UPS. We offer standard Ground shipping and three expedited options: 3 Day Select, 2nd Day Air & Next Day Air Saver.
  • Need to know when you'll receive your order? See our shipping timeline.
  • In-stock products usually ship from our warehouse the same business day when ordered by 3pm.
  • All other in-stock products ship the next business day.
  • All orders over $50 get free UPS Ground shipping.
  • Order status can be tracked online at any time here.
  • If you have an online account, you have access to your full past order history, printable invoices and easy reordering.
  • We'll send e-mail status updates for every step: Order confirmation, processing, shipped and delivered.

Returns & Exchanges Summary

  • Eligible returns can be sent within 30 days after contacting customer service for approval.
  • Many products are personal care items with hygienic and safety factors; as such, these items are not eligible for return.
  • Return eligibility is based on product, usage, and purchase date. To know if your product can be returned, please contact us.
  • Orders submitted to insurance cannot be returned, even within the 30 day period. Once submitted to insurance, we cannot stop or reverse the claims process.

Our full Shipping and Return Policy is documented here.

© 1978-2017 St. Louis Medical Supply, Inc. All rights reserved.

10% Off any $100+ Order

Use Coupon Code NEWSITE in your basket or during checkout to get an instant 10% off any order of $100 or more. This offer is good through 5/31/16. Coupon codes cannot be combined with insurance or applied retroactively to an order previously placed.

Local Flooding & New Years Shipping Information

December 30th, 2015

Our offices are currently closed due to flooding in the St. Louis, MO area. Thankfully, our offices are not directly flooded, however, all immediate areas are flooded and as a result, all roads are closed and making it difficult for our staff as well as UPS to effectively get your orders out to you.

We have a limited staff available for emergency situations, including processing emergency orders from an alternate warehouse. If you have an emergency, please email us at emergency@stlmedical.com. Your message will be routed to our staff who will do their very best to accommodate your situation.

Also, please note all orders previously scheduled to ship 12/30 or 12/31 have been addressed.

We fully anticipate the flooding will be resolved by Monday, January 4th, and orders as well as support will be back to the normal routine.

Thank you for your patience. We wish you a Happy New Year!

Sincerely,
The STL Medical Supply Staff
customercare@stlmedical.com
800-950-6020